Great question! Here is exactly what happens.

You purchase the Privacy Masterclass Certification for your practice. Once you enroll, you are now the team lead. You will add each staff member on your team to gain access to the course. This includes your injectors, front desk, practice manager, as well as the receptionist. If they work in your practice and they touch patient information, they need this privacy education.

Each person works through 6 online modules at their own pace. The modules are video-based and built around real Canadian cases. Not textbooks, not dry lectures. Think cinematic. Think stories you actually remember.

Watch from your phone, your tablet, or your desktop. At home, on a break, between clients. Easy and convenient on your schedule, not ours.

When your entire practice completes the education, your practice will receive the Privacy Masterclass Certification.

That certification shows your practice is meeting its obligations under your province's health privacy legislation. It also may count toward Continuing Competence Program (CCP) requirements for many regulated professionals.

And it does not stop there. Every year your team recertifies so your certification stays current and your practice stays protected.

You do not need to know anything about privacy legislation to get started. That is exactly what the masterclass is for.

And when your team is done? Your practice will not only be certified and compliant, you will likely be talking about Piper's wardrobe in the staff room. Your staff might even send you a thank you note 🖤 for not making them sit through a boring death by PowerPoint privacy course.💅

When you finish and think you may need more compliance support, I've got you.
📞 Reach out anytime at support@yourprivacygirl.ca

Yes. Having a policy is not the same as understanding it.

Think of sunscreen. It is arguably the most important part of any skincare routine. And yet... it sits in the drawer. Bought with the best intentions. Used here and there. Not consistently. Not correctly. ☀️

Privacy works exactly the same way.

The policy is the sunscreen.
The masterclass is actually putting it on. Every single day. Correctly.

PHIPA Decision 260 made it clear:

It is not acceptable to simply have policies in place.
Your team must be compliant.
Not just informed.
Compliant.

It applies across Canada. Your Privacy Girl was built for health practices operating under Canadian health privacy legislation in every province and territory. From Alberta's HIA to Ontario's PHIPA to Quebec's Law 25, we know the landscape. All of it.

Once all staff members completes the masterclass, your clinic will receive it's Privacy Masterclass certification. Annual recertification keeps your team current and your practice protected.

You are going to need privacy education regardless. The legislation doesn't care how you deliver it. But your team definately will. Death by PowerPoint is still an option. Ask your team which they would prefer and get back to us. We will wait. 😏

An hour and a half in total. 6 modules, designed to be taken at their own pace, on any device, anywhere. No schedules to coordinate. No classroom. No disruption to your clinic day. Although we will say this: we doubt it will take your staff long. Piper has a way of making you want the next module before the current one ends. And if we do say so ourselves... you will also want to see what she is wearing in each module. 😉

And no, there is no quiz at the end. Because a quiz proves nothing. It proves someone can remember an answer long enough to click it. It does not prove they understand privacy. It does not prove they will make the right call at the front desk on a Friday afternoon when nobody is watching. Understanding does. That is what we build.

Kind of. But not in the way you might be thinking.

The masterclass does not hand you a template. What it does is build the understanding that makes a good policy possible. Your team will learn what Canadian health privacy legislation actually requires, why those requirements exist, and what their obligations are day to day.

And yes, we go deep on consent. What valid consent looks like. What it does not look like. The difference between express and implied consent. What happens when consent is assumed rather than obtained. Because consent is not a signature on a form. It is an ongoing obligation, and most practices are getting at least part of it wrong without even knowing it.

A policy written without that understanding is just paper. The masterclass is what gives it teeth.

Not necessarily. Photography consent in a health setting is one of the most misunderstood areas of health privacy.

Consent must be informed, specific, and revocable at any time. If your form asks clients to irrevocably consent to their images being used for research, professional publications, advertising, or trade purposes... that consent is not valid. Full stop.

Health information, including photographs taken in a clinical setting, cannot be used beyond the purpose for which they were collected without separate, specific, informed, and revocable consent. Research alone has its own entire consent framework.

The source of your form does not determine its compliance. A form adapted from a liability protection association is not the same as a form that meets Canadian health privacy legislation. This is exactly what the masterclass covers. And yes, it comes up more than you would think. ☀️

Education builds understanding. The masterclass teaches your team what is required, why it matters, and what their obligations are. Consulting is prescriptive. A Privacy Impact Assessment (PIA) documents how your specific practice manages privacy risk. Both are valuable. Both serve different purposes. And both may be mandatory in some provinces.

Not at all. A PIA is a consulting service. It is a formal, practice-specific document that assesses your privacy risks. The masterclass is education. Think of it this way: the masterclass teaches your team to understand privacy and apply it. The PIA documents how your practice manages it. The modules are story-driven, cinematic, and honestly a little dramatic. The kind of thing that is genuinely hard to forget. Which is entirely the point.